Since opening the doors in 2009, We Are Survivors has always has a number of male survivors to consult with to help ensure that the projects, services and interventions are male survivor-focused. The ability to consult with male survivors means we can often answer the questions of how do we know what we’re doing is right? or what do we do when we get it wrong? and importantly, how do we keep meeting the needs of our beneficiaries?
Whilst we were always able to consult male survivors, in 2018 we formalised this consultation ability with the introduction of the ERG (Expert Reference Group), a group of current and ex-service users/clients who volunteer their time to provide the CEO and others with a sounding board, guidance and expertise in meeting the needs of male survivors.
Many organisations who deliver some kind of health or wellbeing service, whether that is in the Charity sector or in NHS, and they are usually referred to as ‘Service User Group’, ‘Patient Experience Group’ or ‘Lived Experience Panel’. Involving those who utilise the services an organisation delivers is vital to a healthy and client-focused organisation.
Our ERG model has been through a number of changes, evolving to ensure that its consistently meeting the needs of the organisation as it grows and as society becomes more familiar with the subject of male victimhood/male survivorship.
The current ERG model is as follows:
- The maximum number of ERG members is 14
- 12 members of the ERG are drawn from individuals who have used the services but are no longer accessing services
- 2 members of the ERG are drawn from individuals who are currently engaged in accessing services
- ERG meets once a quarter for a half day ‘Board Meeting’ in which an agenda is set and time allocated for discussions
- ERG members serve a term of one year, with the ability to be re-elected by majority vote for up to 4 terms
- 1 of the ERG Members from the past-client pool is deemed Chair
- 1 of the ERG Members is deemed Vice Chair
Each ERG member adheres to a Confidentiality Policy, a Terms of Reference, and the Nolan Principles.
Each ERG member undertakes training in Safeguarding Level 1, Committee Management, Basics of Charity Finance, and other appropriate training courses which are all funded by We Are Survivors.
Each ERG member is a volunteer and therefore is not paid for their time. However, all travel costs and other volunteering costs are reimbursed by We Are Survivors, ensuring that no ERG member is out of pocket for their time given.
In order to ensure that the widest possible client group can have access to the ERG to provide feedback and pass on ideas, an ‘Open House’ is hosted once every 3 months.
We Are Survivors are incredibly proud and grateful to the ERG for their care, compassion,. challenge and support they have given over the last 5+ years.